Soft Skills

Need for Effective Communication

As complicity of terms of business increases, so does the need for increased communication in order to cut through the noise of constant distractions as well as to avoid any lapses or mistakes. Therefore, it is not surprising that the number of platforms for business communication have increased manifold. Whereas telephone and e-mail were once the most oft-used media; now, online meetings, videoconferencing, teleconferencing, voice messages and even web chat and instant messaging are par for the course.

Moreover, it is no longer the prerogative of only the higher management to establish and continue communication with the client. As businesses have transcended boundaries, the scope of communication with clients – both, internal and external, too, has transcended designations or positions and it is now expected of any individual – be it a fresh graduate or a management trainee, to be able to conduct any such business communication, representing the company. As business organizations and conduct of business, themselves are being redefined, organizations are increasingly looking for candidates who will stand out and lead the way in shaping and harnessing opportunities, instead of compliant workers who aspire to fit in. It is clear that possessing only formal education will enable any candidate to trudge only as far since having a qualification no more sets one apart; it has become the norm for being considered.

Organizations are increasingly finding it difficult to recruit candidates possessing the right skills to make the transition from campus to the corporate world, from a functional/technical role to a manager or a leader and often, must train young employees themselves, to bring the best out of them. Keeping this in mind, we offer customized programs to meet any specific needs of an organization.

Interpersonal Skills

Initiating and sustaining conversations across hierarchies is the epitome for an individual hoping to drive effective results in his personal as well as professional life. Inculcate the right traits by developing strong inter-personal skills.

Corporate Communication

How colleagues, seniors or juniors perceive a professional is largely related to the use of effective communication skills such as engaged listening, body language, empathy humor and non-verbal communication. It is increasingly becoming important for a candidate to possess adequate skills.

Email Etiquette

One of the most powerful communication tools and, rightly so, as one is accountable for the words used for communication, more so in a business environment as no business transaction commences without any written communication. Effective email skills can help iron out bottle-necks, eliminate follow-up and increase productivity.

Presentation Skills

Communication of ideas, objectives set or achieved and even business transactions cannot be commenced or completed without one-to-many communication and hence, Presentation skills are a cornerstone of a career, corporate or otherwise. A sound presentation sets the tone for further actionable ideas and feedback.